Frequently asked questions
What are the shipping costs?
The shipping costs are €6.95. For orders over €99, shipping is free.
How long does delivery take?
Orders placed on business days before 5:00 PM are shipped the same day. You will usually receive your package within 1–2 business days.
How can I track my order?
After your order has been shipped, you will receive an email with a track & trace code. With this code, you can easily follow the status of your order on the carrier’s website.
Can I return my order?
Yes, you can return your order within 14 days of receipt. Please ensure that the products are unused and in their original packaging. The return shipping costs are at your own expense. For more information about returns, please see our refund policy.